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Sustainability Ambassador Intern (Year Round/Part-time)

Job ID 34209 Location Worcester, Massachusetts Organization Development Programmes Department Customer Response

As part of National Grid’s continued commitment to safety, all new hires must be fully vaccinated against COVID-19. Anyone unable to be vaccinated, either because of a sincerely held religious belief or medical reason can request a reasonable accommodation.

About National Grid

The world of energy is changing faster than ever. At National Grid, the work you do will touch lives and shape the way we use and consume energy for generations to come. Every day we deliver safe and secure energy to homes, communities, and businesses. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.  We’re planning, innovating, and working to be as vital and relevant as ever before for our customers and communities.  Join us and be at the heart of clean energy transition.

About the Position

As an intern, you will participate in a broad range of meaningful work experiences that are related to various topics within the realm of sustainability. The primary goal of the Sustainability Hub being to elevate the conversation and community awareness about the importance of reducing emissions, promoting renewable energy, and identifying energy efficient solutions for residents and commercial businesses alike. As an intern, you will staff the Sustainability Hub space and assist in day-to-day operations.

This internship opportunity requires a commitment of at least 3 days in person for the upcoming school year (September 2022 – August 2023). Interns will be kept to a maximum of 20 hours per week while school is in session, with the possibility of more hours on winter and summer breaks.

Qualified applicants must commit to an internship experience of at least one year in duration.

Other responsibilities Include, but not limited to:

  • Assist all customers and Hub visitors in a timely, professional, and courteous manner.
  • Participate in trainings about relevant sustainability and company initiatives in order relay information to customers and Hub visitors.

  • Assist customers and visitors in using technologies such as electronic thermostats or energy star appliances and spread awareness about relevant rebates and incentives.
  • Refer customer concerns, such as account billing questions, to call center personnel or the appropriate company individual.
  • Conduct Sustainability Hub tours for a wide variety of stakeholders from the local community and company.
  • Host and/or present at staff community events or store events to promote benefits of emerging energy technologies for consumers and stakeholders.
  • Update our social media, web, and internal company social sites with creative and engaging content to share new projects, updates, or educational content.
  • Develop power point presentations and other engaging educational content as necessary
  • Attend various virtual or in-person team and company meetings to stay informed and collaborate on numerous cross-functional initiatives.
  • Secure building at the end of shift if applicable, schedule cleanings and communicate necessary maintenance requirements to keep the Sustainability Hub organized, clean, and in good working order.

Knowledge & Experience Required:

  • Pursuing a degree in Business, Environmental, Marketing or Sustainability related studies.
  • Applicant must have accumulated 18 or more credits and be 18 years of age
  • Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
  • Registered in school as a full-time student and continuing education full-time for the Fall 2022 Semester and Spring 2023 Semester
  • Achieved Sophomore level at minimum
  • Proficient in relevant software e.g. Microsoft Office products (Excel, Word, PowerPoint).

Work Structure Overview

This Internship opportunity is classified as in-person, meaning in person work is required at least 3 days a week while working toward the 20hr weekly limit. To continue with our commitment of transparency, more information will be shared about your work model as we get closer to your start date and would be in accordance with National Grid policies.

Salary Range

$15.53 - $21.50 an hour (Undergraduate Student)

$22.94- $29.00 an hour (Graduate Student)

Candidates will be assessed and provided offers based on major, degree type, and class year.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

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Learn more about environmental responsibility at National Grid

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