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Software Engineer - InfoArchive/Open Text

Waltham, Massachusetts; Hicksville, New York



Our IT ambition is to be recognized for ‘Transforming National Grid into the leader of the digital energy future’. Market innovation will drive the digital utility. We plan to enhance our IT offerings, mature the way we interact with our business partners, and transform the culture of our teams. Culturally, we will be placing a stronger emphasis on designing systems around the end user. We are establishing an operating model based on accountability and empowering our workforce to share ideas and drive continuous improvement. There will be clear career options within the company, both management and technical. We are focusing on enhancing and investing in both leadership capability and developing necessary technical expertise.

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Job Description

Software Engineer - InfoArchive/Open Text

Organization Information Technology Department IT Global SNOW & Enablement Services

About us

National Grid is hiring an InfoArchive/Open Text Software Engineer for our IT group.  Position can be based in either Waltham, MA or Hicksville, NY.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

The InfoArchive/Open Text Engineer must possess hands on development and configuration experience and a broad base of skills and knowledge spanning digital technology, strategy and business planning, user experience design, engineering, and agile/lean development practices.  They must possess an entrepreneurial drive to develop new products while managing stakeholder needs and timeframes to broker complex relationships that evolve into real solutions.

Key Accountabilities

  • Act as the voice of the customer in the definition of innovative digital solutions as it pertains to strategic business planning, portfolio optimization, performance management and enterprise architecture.
  • Work with our Lines of Business business partners as to identify, define and clarify requirements.
  • Work on supporting the OpenText InfoArchive components installation and configurations for enterprise scale deployment as required to meet project timelines.
  • Work on design and development of InfoArchive applications, search screens as required to meet project timelines.
  • Work on Extraction, transformation, integration and loading of data from the source system to InfoArchive as required to meet project timelines.
  • Ensure performance and reliability of the InfoArchive solution and related components.
  • Liaison with Customer Business and IT stakeholders to ensure delivery is as per agreed requirements and expectations.
  • Be a valued contributor to evolution of IT Foundations & Tools. Benchmark and incorporate standard/best methodologies.

Supervisory/Interpersonal- Experience Required

  • Ability to work equally well with a team and independently
  • The capacity for self-motivation, independent initiative and creative problem-solving
  • Diligent attention to detail and strong technical intuition
  • Able to clearly communicate technical concepts to both technical and non-technical audiences.
  • Demonstrated ability to interface effectively and collaborate with third party suppliers/vendors.


  • Bachelor's degree in computer science/engineering or in related field
  • 5+ years of professional experience in software technologies
  • Hands-On development and configuration experience with InfoArchive and AppBuilde; 3+ years of InforArchiv experience a minimum.
  • Understanding of basic architecture and various methodologies of archiving used in InfoArchive (20.x.)
  • Knowledge and understanding of xDB.
  • Knowledge and understanding of YAML based InfoArchive configurations.
  • Knowledge and working experience in any ETL tool.
  • Should have experience in preparing estimation for Archiving projects
  • Should have experience in Agile Methodology.
  • Working experience with XML, XSD, XPath, XQuery.
  • Good to have experience in Technical and Functional Architecting

Preferred Qualifications:

  • OpenText Administrator Certification is a plus

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.


Success Profile

What makes you a successful Information Technology team player at National Grid? Check out the top traits we’re looking for and see if you have the right mix.

  • Strategic
  • Inventive
  • Collaborative
  • Proactive
  • Results-driven
  • Leadership
a group people looking at code on a laptop

Our culture

  • A culture of inclusivity where the best ideas can come from anywhere.
  • A belief that we do our best work when we all work together.
  • An understanding that to engineer the future, you have to think out of the box.


  • Healthcare

  • 401(k)

  • Continuing education

  • Paid time off

  • Employee assistance (EAP)

  • Health & wellness

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Learn more about environmental responsibility at National Grid.

Learn more about environmental responsibility at National Grid

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