Job ID 24132Location Waltham, Massachusetts; Hicksville, New York; Melville, New York; Brooklyn, New YorkOrganization Human ResourcesDepartment Global IT and Digital Strategy
National Grid is hiring a Systems Administrator for our HR department. This position can be located in Waltham,MA, Metrotech,NY, Hicksville,NY, and Melville, NY.
Everyday we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
To deliver high quality learning experiences that meet clients' technical, regulatory and safety learning needs through a blended learning approach and support the design and development of learning solutions.
The Systems Administrator is responsible for day-to-day system maintenance and ongoing testing and improvements for HR applications. Working within the HR Technology Team alongside Global Product Owners with responsibility for SuccessFactors Employee Central, Recruitment, Onboarding, Performance, Compensation, Learning modules and other integrated applications. Primary responsibility for one or more SuccessFactors modules (dependent on experience) with cross training requirements to support other designated modules and integrated applications.
Central technical subject matter expert and enterprise administrator. Drive the maintenance and optimisation of the system to support business needs globally
Working with a third-party application support team to manage system configuration, architecture, role-based permissions, data integrity, and releases and monitoring and driving the resolution of defects providing guidance and testing where necessary
Supporting Product Owners to develop solutions to system challenges, collect user requirements, research technical practices, engage with the SAP SuccessFactors community and user groups to stay on top of leading practices
Executing and co-ordinating User Acceptance Testing and Regression Testing for designated system changes and defect fixes
Manage your work and projects, navigate ambiguity and build collaborative relationships to enable an exceptional user experience
Expected to take on responsibility that may be broader than their own work as part of the HR Systems team partnering on other HR projects
Facilitate power user group sessions, to provide training or updates
Experience on large teams solving complex problems
Solves problems, communicates effectively to all stakeholders, at all levels of the organization
B.A./B.Sc. degree in Business, Computer Information Systems, Human Resources or equivalent combination of education and experience
HRIS experience required, preferably using SuccessFactors or other similar HR ERP system
Previous experience with reporting and data analysis preferred
Experience working in an Agile environment preferred
Ability to organize and prioritize
Experience with Excel, PowerPoint, Visio or other similar software
Strong attention to detail, critical thinking and analysis skills
Excellent teamwork, verbal and written communication (including the ability to explain technical concepts in non-technical terms), as well as project and time management skills are essential
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team