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Leak Survey Manager

Job ID 27845 Location Waltham, Massachusetts Organization Gas Maintenance and Construction Department Gas Damage Prevention NE

In accordance with guidelines regarding companies classified as Federal contractors and consistent with our core commitment of safety, National Grid has made the decision to require all new hires to be fully COVID-19 vaccinated as a condition of hire. "Full vaccination" is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a religious belief or a disability can request a reasonable accommodation.

About us

National Grid is hiring a Leak Survey Manager for our Gas Field Operations department in Waltham, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

Pipeline Safety laws that regulate the transporting of a combustible commodity into people space mandate through federal and state laws that utilities have proactive programs that identify pipeline gas escapes from the company Transmission and Distribution system. The Manager is responsible for managing the various mandated surveys for public/customer safety and regulatory compliance. This requires deploying an integrated and collaborative approach with various stakeholders for emergency response scheduling to maintain the daily balance of emergency and scheduled work.

Key Accountabilities

Position Responsibilities (including but not limited to):

  • Manage a team of 3 Supervisors and an Analyst as well as up to ~80 contractor resources and 10 contractor call center representatives during peak periods 
  • Manage a multi-million dollar budget
  • Implement the requirements of Pipeline Safety Federal and MA State Codes 
  • Evaluate and implement process improvement solutions
  • Effectively collaborate and implement surveys and surveillances to minimize disruptions to yard operations for discoveries that require emergency response
  • Manage multiple contracts through effective communication and collaboration with contractor vendor company representatives for the successful completion of services 
  • Responsible for daily, weekly, monthly, and annual reporting to internal and external stakeholders 


  • Bachelor’s degree preferred
  • 7+ years of experience safely leading, motivating and inspiring a team 
  • Proven ability to work in a co-operative manner with various stakeholders with multiple objectives in a fast pace manner with high volume of transactions 
  • Proficiency with Microsoft Word, Excel, Power Point
  • Valid driver’s license required

More Information

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.  

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