Job ID 30339Location Waltham, MassachusettsOrganization Human ResourcesDepartment IT Agile Transformation Office
Lead Jira Trainer
Come be a part of driving National Grid’s digital transformation! We are digital creators, continuous learners and daring innovators.We leverage digital innovative ways to create products and catalyze the transformation of National Grid's business units into more agile and digitally native organizations in our shared purpose of bringing energy to life. Learn more and meet Stacey HERE
At National Grid, we keep the lights on and homes warm. But it’s so much more than that. We keep people connected and society moving. This is no easy feat, and it takes all of us. But National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us and help bring energy to life.
What you'll need
Collaborate with subject matter experts to develop training materials and curriculum around our Jira tool.
Actively participate in the scheduling, coordination, and execution of training activities
Deliver remote and/or on-site training sessions to employees in a professional and courteous manner.
Deliver tool-based training to US/UK in order to encourage user adoption and proper usage of tool sets
What you'll bring
5+ years of relevant experience and demonstrable track record in associated roles such as instructional designer, technical support, technical trainer/writer.
1+ year(s) of working in/with Jira tools
Familiarity with Agile delivery methodologies required
“It’s really the best of both worlds, with the feeling of being in a small start-up but really being a part of a large stable company”