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IT Business Analyst

Waltham, Massachusetts



Our IT ambition is to be recognized for ‘Transforming National Grid into the leader of the digital energy future’. Market innovation will drive the digital utility. We plan to enhance our IT offerings, mature the way we interact with our business partners, and transform the culture of our teams. Culturally, we will be placing a stronger emphasis on designing systems around the end user. We are establishing an operating model based on accountability and empowering our workforce to share ideas and drive continuous improvement. There will be clear career options within the company, both management and technical. We are focusing on enhancing and investing in both leadership capability and developing necessary technical expertise.

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Job Description

IT Business Analyst

Organization Information Technology Department IT Regulatory & Planning 2

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

Contribute to the development and maintenance of the IT strategic plans and portfolio reporting (Strategic Portfolio Reviews and Quarterly Rolling Forecast). Develop reports and analyse key metrics and benchmark data to inform management decision making. A key role interacting with the UK & US IT portfolios on topics such as progress, prioritisation and financial performance.

Key Accountabilities

  • Coordinate and contribute to the creation and maintenance of strategic plans, portfolio reporting and quarterly rolling forecast for IT in the UK & US
  • Manage the continuous review of the 5-year IT investment portfolio:
    • Provide insights and M.I. on forecasts to support portfolio decision making
    • Support regulatory reporting 
    • Input into prioritisation processes
    • Management of investment change control processes
  • Improve legacy processes
  • Support strategic portfolio reviews working with senior stakeholders to provide the latest view of portfolio progress, risks and financial performance 
  • Support the implementation of the IT Strategic Planning and Portfolio Management Tool and shaping the requirements and functionality


  • Experience working with business analytics tools such as Power BI, designing data models to transform raw data into meaningful insights, creating dashboards and interactive visual reports
  • Knowledge of Portfolio Prioritisation in a regulated environment
  • Knowledge of change and delivery methodologies (including PRINCE2 and Scrum / SAFe) 
  • Good written communication skills

More Information

Interested?  Reach out to me directly at


National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.


Success Profile

What makes you a successful Information Technology team player at National Grid? Check out the top traits we’re looking for and see if you have the right mix.

  • Strategic
  • Inventive
  • Collaborative
  • Proactive
  • Results-driven
  • Leadership
a group people looking at code on a laptop

Our culture

  • A culture of inclusivity where the best ideas can come from anywhere.
  • A belief that we do our best work when we all work together.
  • An understanding that to engineer the future, you have to think out of the box.


  • Healthcare

  • 401(k)

  • Continuing education

  • Paid time off

  • Employee assistance (EAP)

  • Health & wellness

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Learn more about environmental responsibility at National Grid.

Learn more about environmental responsibility at National Grid

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