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Graduate Development Program, Information Technology - Employee Digital Workspace, IT User Experienc Apply Now

Job ID 7452 Location Waltham, Massachusetts Organization Development Programmes Department STRATEGY DESIGN
About the Graduate Development Program

National Grid’s Graduate Development Program (GDP) is an in-depth training and development program for high achieving recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing industry. Graduates start their careers at National Grid with an in-depth 8-week Orientation which gives you exposure to all part of the company, allows you to network with your Graduate cohort, GDP alumni, and senior leaders, and provides you with the opportunity to travel throughout our service territory in the northeast US.

Following Orientation, Graduates begin working in their hired position. Additionally, all Graduates will develop leadership skills through quarterly development session and a Capstone Project at the completion of your first year with National Grid. You will meet amazing individuals, both within our organization and local communities and will be assigned a mentor who will provide guidance and insight to help you start and progress in your career.

Information Technology Graduate Rotations

Our IT professionals are shaping the future of how National Grid leverages technology. We are technology thought leaders focused on the end user, delivering reliable and secure services and solutions. This position will take part in our IT Graduate Development Rotational Program, an 18-month experience to help you develop technical and leadership skills. You will complete three 6-month rotations in varying IT departments to build core competencies that will enable you to become an IT professional. Your first rotation will be in the role outlined below and you will return to this role following two other 6-month rotations where your knowledge of IT at National Grid will be expanded.

About the Position

In this role, you will help the IT User Experience team to replace the Intranet (Employee Digital Workplace – EDW) deliver a compelling, engaging and productive user experience.  This will include working with the teams to validate the right content and the right presentation deliver value for employees, and questioning, challenging & recommending changes that will be valued by the diverse audiences across the group.  The team utilizes deep dive analytics to drive the digital experience and how these can be brought to life.  You will work with data to bring together dashboards, reports and insights to drive decision making for stakeholders across the group. Additionally, you’ll identify gaps in tooling and contribute to roadmap requirements for data and analytics.

Key Accountabilities
  • Contribute to decision making with the EDW UX team to ensure the right outcomes for employees
  • Create dashboards and analytics insights to drive EDW performance
  • Experience and engagement with stakeholders at varying levels
  • Exposure to both waterfall and agile working styles
  • Understand user needs and journeys
  • Review and challenge how things are constructed and presented
  • Promote opportunities to improve the user experience and provide external insights
  • Work with the team and pilot users to validate feedback and required change
  • Provide feedback and assurance to working groups and steering team around the quality of the user experience
  • Creation of Analytics dashboards, reports and insights to drive performance
  • Bachelor or master’s degree from an accredited institution in an IT related major
  • Graduated between May 2019 and May 2020
  • Earned a cumulative GPA of 3.0 or higher; official college transcript required for confirmation
  • Demonstrated effective communication and interpersonal skills
  • Ability to begin the National Grid Graduate Program June 1, 2020 or June 22, 2020
  • Valid driver’s license with safe driving history
  • Proven leadership experience
  • Applicants for the Graduate Development Program must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

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