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General Clerk

Job ID 33921 Location Waltham, Massachusetts Organization Administration Department Gas CMS Dispatch NE

As part of National Grid’s continued commitment to safety, all new hires must be fully vaccinated against COVID-19. Anyone unable to be vaccinated, either because of a sincerely held religious belief or medical reason can request a reasonable accommodation.

Job Purpose

Location: Waltham, MA

Pay rate: $21.57

Key Accountabilities

  • Time Entry
  • Copy, Scan, Fax and File various record types
  • Create work orders in the work management system (WMS)
  • Casbuilt completed work orders in the Work Management System (Maximo etc.)
  • Order office supplies
  • Handle internal and external customer calls
  • Process check requests
  • Process various invoices
  • Perform other Clerical duties as assigned
  • Assist employees of higher grade as required


  • Demonstrated computer skills and knowledge of word processing and spreadsheet applications.
  • Demonstrated ability to work effectively with internal and external customers.
  • Good oral and written communication skills.
  • Ability to process large volumes of data within strict deadlines.
  • Must pass Clerical Assessment Test.
  • Knowledge of SAP
  • Must type a minimum of 30 wpm.
  • Must have High School Diploma or equivalent.

More Information


$21.57 an hour

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.  

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