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Senior Supervisor, Gas Field Operations

Job ID 30582 Location Roslyn Heights, New York Organization Gas Maintenance and Construction Department Gas Field Ops LI West

As part of National Grid’s continued commitment to safety, all new hires must be fully vaccinated against COVID-19. Anyone unable to be vaccinated, either because of a sincerely held religious belief or medical reason can request a reasonable accommodation.

About us

National Grid is hiring a Senior Supervisor for our Gas Field Operations department in Roslyn, New York.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

Responsible for the daily supervision and organization of assigned operations personnel in order to effectively and efficiently accomplish job tasks in line with departmental and National Grid requirements. Translates functional policy by managing day to day operations to drive greater efficiencies within their own team and ensure safety across processes, pipelines and people. Manages crews and is responsible for their productivity. Responsible for ensuring that safety and compliance procedures are followed.

Key Accountabilities

  • Monitor performance of diverse staff including issues relating to sickness, discipline, and poor standards of work to ensure that work is carried out efficiently and effectively.
  • Contribute to the protection and safety of the public and organizational personnel by ensuring that contractor/employee personal protective equipment, tools and equipment, and materials, meet National Grid safety policies and standards.
  • Ensure work is performed in accordance with applicable federal, state, and local rules and regulations.
  • Respond to on/off hours gas and/or electric outages and emergencies representing GFO/CMS and National Grid as appropriate to other Company emergency response personnel, Emergency Response Agencies, Regulators, and the Police.
  • Support achievement of goals including operational targets, mandated objectives, budget goals, emergency response and safety.
  • Support continual development of union workforce by conducting Safety Assessments (ESD’s) and Compliance Assessments (CA’s) and by coaching, performance assessment and appraisal.
  • Expected to respond on site or via phone to off hour emergencies for both gas and electric, including weekend standby assignments, storm restoration, contractor damages, large scale outages, etc.
  • Responsible to address related 3rd party contractor/ union issues, resolve customer issues and regulatory questions.


  • A Bachelor's degree or equivalent job-related experience in a related area with at least 10 years’ related experience
  • Technically proficient within subject matter and demonstrated ability to help others to learn the business
  • Must have a good working knowledge of tools and systems within designated area, or demonstrated ability to be able to become proficient in tools and systems
  • Possess knowledge and understanding of National Grid’s policies and processes/procedures
  • Must have experience managing a team with the ability to build effective, respectful, working relationships
  • Encourage and empower others by offering help and advice to supervisors and service people
  • Provide insights and analysis to improve performance within the Operational area
  • Ability to focus on process work, maintaining a focus on the repair and replacement techniques, customer and community experience
  • Ability to coach and manage crews and help team deliver results
  • Communicate information in such a way that it resonates with others

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.  

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