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Operations Clerk

Job ID 26457 Location Providence, Rhode Island Organization Administration Department Facilities NE

Job Purpose

Location: Providence, RI

Wage: $21.11

Operations Clerk provides clerical and administrative support to one of various Operations Support functions throughout the Operations Support Jurisdictional Departments. All other duties usually assigned this classification.

Key Accountabilities

  • Perform clerical work and related duties for any Operations Support Jurisdictional Department as assigned.
  • Clerk will handle and process all internal customer requests by face-to-face meetings, correspondence, telephone, or other applicable technology.
  • Responsible for clerical functions in all Operations Support utilizing computer programs (including but not limited to STORMS, NJUNS, ARCOS, SAP, OMS, Microsoft Office).
  • Travel to other platforms to perform clerical work when the Company determines the need.


  • Must be able to operate office equipment such as computer, calculator, copier/scanner/fax.
  • Type approximately 25 words per minute.
  • Must have the ability to converse intelligently in a pleasant, understandable, and helpful manner with department staff, internal and external customers.
  • Must be a legible penman, proficient in filing and office procedures, and must be able to assume responsibilities for routine clerical work.
  • Must successfully pass the Clerical Assessment Test.
  • Must have the ability to acquire a sufficient knowledge of Company policies and practices to prepare and maintain various forms, records and reports required in department.
  • Employee may be required to work during heavy activity periods and emergency situations.
  • Must possess and maintain valid drivers license with no restrictions on hours of operations.

More Information

PL is in the process of acquiring The Narragansett Electric Company from National Grid. This requisition is identified as being part of this transition and will move to PPL at a later date.

In accordance with guidelines regarding companies classified as Federal contractors and consistent with our core commitment of safety, National Grid has made the decision to require all new hires to be fully COVID-19 vaccinated as a condition of hire. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a religious belief or a disability can request a reasonable accommodation.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

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