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Lead Analyst, Process and Performance

Job ID 38862 Location Northborough, Massachusetts Organization Business Process and Performance Department NE Electric US Grid Modernization

About us

National Grid is hiring a Lead Analyst, Process and Performance in Northboro, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

This role will support the delivery of a diverse portfolio of projects that will help modernize National Grid’s electric system in New England, creating a network that can accommodate a rising number of distributed energy resources with increased levels of reliability and control. Working within the Grid Modernization Program Management Office, the applicant will support project planning, scheduling, cost estimating, benefit tracking, risk management, quality review and change management. The candidate will collaborate closely with Grid Modernization engineers and project managers to establish project objectives and then work cross-functionally within the broader organization to achieve those objectives

Key Accountabilities

  • Develop a deep understanding of Company grid modernization technologies such as distribution automation, digital substations, and operational telecommunication.
  • Create executive-level status reporting encompassing project updates, ongoing cost analyses, significant issue management/resolution and benefit tracking.
  • Lead stakeholder engagement across multi-disciplinary teams including distribution engineering, system planning, substation engineering, telecommunications engineering, standards, system operations, field operations, IT, regulatory, legal, community relations, corporate strategy and other groups to ensure effective and efficient implementation of grid modernization projects.
  • Drive risk and issues management planning, tracking, control and escalation/reporting.
  • Assist in Research and Development (R&D) opportunities including supporting pilot project execution and business case development.
  • Lead regulatory tracking and reporting requirements associated with grid modernization programs, including reporting of metrics related to the achievement of project benefits.
  • Support and lead creation of regulatory filings related to grid modernization including the electric sector modernization plan.
  • Contribute to program change management needs including training development & delivery, internal stakeholder engagement, and communications.

Supervisory/Interpersonal- Experience Required

  • Skills in presenting data in a clear and persuasive manner.
  • Ability to communicate to employees across all levels of the organization a must.


  • Bachelor or Master’s degree from an accredited institution: Business, Management, STEM major, Data Science
  • Superior analytical skills; must be able to provide timely and accurate interpretation of analyses and clearly present key findings
  • Demonstrated communication skills (written and oral) and interpersonal skills
  • Proficient in relevant software e.g. Microsoft Office and Power BI
  • Ability to work independently, handle multiple tasks and determine priorities in a team environment

More Information


$115,000 - $140,000 a year

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.  

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Learn more about environmental responsibility at National Grid

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