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Supervisor, Substation Worker

Job ID 27799 Location Buffalo, New York Organization Electric Maintenance and Construction Department Electric Substation Operations NY West

In accordance with guidelines regarding companies classified as Federal contractors and consistent with our core commitment of safety, National Grid has made the decision to require all new hires to be fully COVID-19 vaccinated as a condition of hire. "Full vaccination" is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a religious belief or a disability can request a reasonable accommodation.

About us

National Grid is hiring a Supervisor Substation Worker in our Operations department in Buffalo, NY.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

The Supervisor role is to provide front line leadership for field operations. Working as one team, one National Grid, the role has an array of responsibilities that include assuring a safe work culture, driving performance, coaching, mentoring, and overall development of the field workforce. This leadership role understands the work execution process including synchronized scheduling, and work coordination for a multi skilled workforce for construction, operation, and maintenance of Substations.

Ensures the safety of personnel by Promoting National Grid's Safety vision, leading a safe work culture, and ensuring compliance with OSHA Standards and National Grid Safety Rules.

Ensures work is completed in accordance with appropriate company policies, and standards are met through monitoring of work. Provides employee feedback and seeks to understand and resolve quality issues.

Encourages an environment of teamwork, resourcefulness, and problem solving to get the job done. Shares information and encourages participation in the decision-making process. Removes obstacles through communication and collaboration with others.

Collaborates with the Coordinator - Substations in developing a schedule and assigning crews in order to ensure efficient productivity.

Understands and enforces the collective bargaining agreement.

Key Accountabilities

•    Demonstrates National Grid's Core Values while performing day to day activities by:
•    Respecting others and valuing their diversity
•    Taking ownership for driving performance
•    Demonstrating integrity and openness in all relationships
•    Working as one team, one National Grid
•    Ensures employees attend required scheduled training.
•    Responds to regular and off-hour emergency outages, taking necessary steps to safe guard customers and employees during restoration of our electrical system in a timely manner.
•    Manages performance through observation and evaluation of employee work practices. Identifies, builds and communicates performance metrics  

Supervisory/Interpersonal- Experience Required

  • Experience with overseeing the completion of challenging electrical construction projects.
  • Display well-developed verbal and written communication skills.
  • Ability to effectively interface and communicate with people at all levels across organizational boundaries.


  • Bachelor's Degree with three years of experience in electric utility operations and substations, or similar technical field, servicing customers and supervising employees or Associate's Degree with five years of experience in Substations, or similar technical field, servicing customers, and supervising employees or minimum of seven years electric operations experience, or similar technical field. Knowledge of: collective bargaining agreements, construction standards, work methods, safety regulations, and environmental procedures.
  • Ability to read and interpret electrical, mechanical, and civil drawings; and schematics, one-line diagrams and circuit maps.
  • Possesses working knowledge of electrical equipment such as transformers, circuit breakers, switches, instrument transformers, metering equipment, voltage regulation and power quality; OSHA standards, National Grid safety rules, Electric Operating Procedures, and best practice work methods.
  • Qualify for Authorized Persons List to coordinate and initiate switching applications.
  • Exhibit knowledge of Substations vehicles, tools, and equipment.
  • Demonstrate proficient computer skills involving utility applications, Microsoft office, and field use of laptop computers.
  • Display well-developed verbal and written communication skills and the ability to effectively interface and communicate with people at all levels across organizational boundaries.
  • Valid driver's license.
  • Ability to work off-hours and on call rotations, travel outside the Division for emergency assignments. These assignments and situations can require working off shifts as necessary to meet business needs.
  • Must successfully complete job specific National Grid Supervisor training courses within allotted timeframe.

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.  

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Learn more about environmental responsibility at National Grid.

Learn more about environmental responsibility at National Grid

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