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Senior Analyst, Future of Heat Apply Now

Job ID 15419 Location Brooklyn, New York Organization Procurement and Contract Management Department DER Distributed Gas Solutions
About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

National Grid is hiring a Senior Analyst in our Future of Heat department in Brooklyn, NY.

Job Purpose

The Senior Analyst, New York City and Long Island Gas Demand Response will be responsible for developing, along with the Marketing and Sales & Solutions teams, the go-to-market strategy, including supporting the development of marketing collateral and participating in customer outreach, for National Grid’s gas demand response programs in the Company’s New York City and Long Island territories. This role will coordinate with two other DR employees - one exclusive to DNY that will be focused on program management and regulatory reporting and one working across the US Business that will support program design and data analytics. This role will report progress and results to the Manager of the Future of Heat team.

Key Accountabilities
  • Works with the Company’s Marketing, Sales & Solutions, Customer Energy Management – New York, Community, Customer Insight, and Jurisdictional teams to determine the optimal go-to-market strategy
  • Tracks enrollments and site enablement relative to program targets; provides status reports to management and, if necessary, offers suggested corrective actions
  • Collects, analyzes, and reports insights gathered based on interactions with customers, which will inform future program updates
  • Ensures effective alignment with Customer Energy Management – New York so that the Company can achieve its demand-side management targets
  • Coordinates with Company internal stakeholders to ensure consistent tone, language, and ask in messaging
  • Ensures the effectiveness of existing marketing and go-to-market strategies and establishes continuous improvement actions to correct any issues that might prevent the full efficacy of the demand response portfolio

  • Bachelor’s Degree required and 3-5 years of experience
  • Exceptional communication skills
  • Experience working in any of the following circumstances is preferred:
    • at a utility
    • within a regulated industry
    • in the clean energy space
    • working on demand response programs, including at an aggregator
  • Is recognized as a credible, knowledgeable, and effective professional who drives change, builds collaborative networks across business units and end-to-end processes, and delivers results.
  • Demonstrates the ability to translate customer needs and market conditions into solutions, balancing the value of different solutions; understands how best to utilize them and drive greater performance, taking into account the wider business context.
  • Is visionary in understanding the issues which National Grid is facing today and possesses the ability to make complex ideas or situations clear, simple, and easy to understand.

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

Apply Now