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Communications Lead Program Manager

Job ID 29641 Location Brooklyn, New York; Waltham, Massachusetts Organization Corporate Affairs and Communications Department Communications Policy

As part of National Grid’s continued commitment to safety, all new hires must be fully vaccinated against COVID-19. Anyone unable to be vaccinated, either because of a sincerely held religious belief or medical reason can request a reasonable accommodation.

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

At National Grid, we aim to create an environment where everyone is welcomed for who they are and where our differences are celebrated. We utilize the insights of our employees that come from all different cultures, backgrounds, and beliefs to better serve our customers and communities. 

National Grid is hiring a Communications Lead Program Manager.  This position is located in Brooklyn, NY or Waltham, MA.

Job Purpose

The position will manage external communications activities in US Corporate Communications. US Corporate Communications is responsible for advancing and protecting National Grid’s reputation in the US. This team communicates National Grid’s story as a leader in clean energy and a company that is committed to safe, reliable, affordable service, community support, and diversity equity, and inclusion. The individual will develop and maintain relationships with media, create and support thought leadership strategy, provide executive support for speaking engagements/media interviews, develop key messaging, and create and execute corporate campaigns. The candidate should be creative, collaborative, and bring experience in media relations, working with executives and thought leadership. This is a position for a mid-level professional communicator, with room for growth.

Key Accountabilities

•    Refine and execute thought leadership strategy including seeking out conferences, speaking engagements, podcasts and media interviews for CEO and Chief Strategy and External Affairs Officer.  
•    Develop strong relationships with national energy, climate, and business media. 
•    Develop key messaging by liaising with subject matter experts across the business.
•    Write and distribute press releases and media pitches. 
•    Create briefings, speaking notes and speeches for executive team. 
•    Develop creative storytelling mechanisms and story ideas. Monitor the news cycle and suggest where National Grid fits into the story. Oversee media activity, trends, and markets for the purpose of helping the team develop and implement effective communication pitches and campaigns. 
•    Develop and maintain suite of communications collateral for US Corporate communications team and internal stakeholders to use in external opportunities, including media interviews, speaking engagements, industry conferences, and stakeholder meetings.
•    Participate in New England media on-call rotation (daytime and occasional night-time responsibilities).
•    Coordinate the processes necessary to drive the team’s communications priorities.
•    Maintain record and measure value of key communications activities. Ensure alignment to function’s objectives.


•    Minimum of 7 years of experience in public relations, social media, or marketing. 
•    Excellent oral and written communication skills with ability to simplify complex concepts under tight deadlines.
•    Strong working knowledge of Microsoft Applications: Word, Excel and PowerPoint, with strong presentation skills.
•    Demonstrated ability to write clearly and concisely for both internal and external audiences, including (but not limited to) content for news releases, media advisories, fact sheets, white papers, executive speeches and presentations, employee newsletters, blogs, social media, etc.  Writing samples must be provided.  
•    Demonstrated ability to form and maintain relationships with media.
•    Demonstrated knowledge of social media.
•    Experience in executive support is a plus.
•    Agency and/or corporate experience is a plus. 

Capability Requirements:
•    Takes personal responsibility for correcting problems promptly and communicates effectively with external and internal customers to monitor delivery and satisfaction.
•    Reviews accuracy of own work and checks that all details are accurate to ensure multiple tasks and projects are completed on time.
•    Ability to identify and collaborate with appropriate subject matter experts to compile and synthesize a variety of information requests.
•    Acts quickly and decisively in time-sensitive situations, demonstrating resourcefulness.
•    Ability to manage projects independently, but enjoys collaborating with a team. 
•    Ability to work cross-functionally with people who possess different skillsets. 
•    Extreme flexibility and the ability to prioritize and handle multiple tasks in a fast-paced, fluid environment.
•    Takes an interest in finding creative solutions to problems and is eager to learn.
•    Celebrates group successes and overcoming team challenges.

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.  

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Learn more about environmental responsibility at National Grid

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