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Associate Consultant, Customer Energy Integration Apply Now

Job ID 760 Location Albany, New York Organization Customer Experience and Marketing Department CUSTOMER ENERGY INTEGRATION NY

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

National Grid is hiring a Associate Consultant, Customer Energy Integration in our Customer organization in Albany, NY. 

Job Purpose

National Grid is looking for a customer-facing professional who will own and manage the relationship with complex distributed generation applicants throughout the company’s E2E interconnection process.  The Associate Consultant will have strong technical and project management skills, enabling customer sponsored DG projects to be interconnected cost effectively, within state regulated timelines, while achieving high customer satisfaction.  This role will act as the customer’s primary point of contact guiding them through regulatory, legislative and technical obligations, obtaining and interpreting technical documentation, performing preliminary screenings/feasibility reviews as necessary, drafting contractual agreements, and coordinating complex (Distributed Generation) DG projects with multitude of internal and external stakeholders throughout the construction process. 

Key Accountabilities

  • Manage DG projects with customers, external vendors, contractors and consultants to ensure timely delivery of utility services and completion of the project.
  • Conduct engineering screenings/feasibility reviews, maintain work management system and update procedures to support the design solutions that enhance Distributed Generation programs.
  • Develop and maintain effective relationships with network strategy, account development, inside and outsides sales, regulatory, energy product & program management, jurisdictional teams and external vendors in order to facilitate communications, integrate work and ensure the successful delivery of company’s products and programs.
  • Challenge existing policies and procedures to continuously seek ways to enhance customer service and cost-effectiveness.
  • Coordinate internal and external resources assigned to perform comprehensive engineering studies (i.e. Impact, CESIR, etc), commissioning analysis and reports in order to ensure timely delivery of DG projects per applicable jurisdictional tariffs.
  • Provide technical guidance, support and coaching to others, (both internally and externally) in order to share knowledge and increase understanding of Distributed Generation programs and services.

Qualifications

  • Bachelor’s degree required in Electrical or Mechanical Engineering and 0-4 years related work experience.  PE, DGCP and/or PMP certification desired.
  • Demonstrated project management skills
  • Ability to develop proficiency with NY, MA, RI and NH tariffs, especially as they relate to Distributed Generation
  • Demonstrated superior customer service and analytical skills
  • Demonstrates the ability to interpret information and analyze relationships among several parts of a problem or situation in order to clearly articulate the findings and anticipates obstacles and thinks ahead about next steps.
  • Understands and identifies training or developmental needs of others and has the ability to design and establish new programs of work to support them.
  • Support and be part of a team environment.

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

Apply Now