On My Way
The electric field force relies on a series of manual, paper-based processes involving non-integrated systems to complete work. To maximize field force utilization and increase data integrity, the electricity business needed a modern solution that offered flexibility across jurisdictions while implementing best practices across the company.
On My Way is a digital product that transforms the manual process into a digital application for electric field workers to effectively pick up and complete jobs in real time from their devices. On My Way seeks to provide a seamless experience for the end user and produce immediate benefit through its end-to-end integrated system, providing a convenient platform to further scale for the electricity business. With 230 applicants, and 28 finalists, On My Way won the 2020 Chairman’s award in Growing our organizational capability category.